Sale Terms

refer to the rules and conditions governing the supply and delivery of purchases to you as a buyer through the website www.FLOCALLY.com or via our mobile application, collectively referred to as “the Site,” which is operated by Nada Esmat for E-Commerce.

We kindly request you to read these terms carefully before proceeding with your purchase through the Site. Submitting a purchase order constitutes explicit acceptance of these Terms of Sale, obligating you to comply with all the provisions outlined therein immediately.

We also encourage you to review our Privacy Policy, as your use of the Site and adherence to the Terms of Sale are subject to our approved Privacy Policy.

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Acceptance of Purchase Order

  • Your purchase order is accepted when we notify you of the acceptance in writing (either by email or text message).
  • If we cannot accept your purchase order, we will notify you in writing or by phone, and no amount will be charged to your account.
  • By placing the order, you authorize us or any third-party payment processor to charge your credit or debit card.
  • Payments can be made via credit/debit cards, e-wallet, or cash on delivery.
  • We may ask you to open an account with our payment processors, and you authorize us to do so on your behalf.

Delivery of Your Order

    • Delivery costs are as specified on the website and will be displayed during checkout.
    • If there is a delay in delivery due to reasons beyond our control, we will contact you and take steps to minimize the delay.
    • If no one is available at the delivery address to receive the product, or if we cannot deliver it, we will inform you of how to receive it or reschedule the delivery.

Delivery of Your OrderOwnership of Products

    • The products become your property once delivered to your address, and the full payment has been received.

Legal Obligations of the Customer

    • You agree to comply with all applicable laws, including privacy laws, when using the website and the services we offer.
    • If you purchase on behalf of a company, you confirm that you have the authority to act on their behalf, and the company will adhere to these terms.

General Terms

    • The sale terms are governed by Egyptian law, and any disputes will be resolved in the courts of Egypt.
    • Any problems with our services should be communicated with us directly, and we will do our best to resolve them quickly.
    • The terms and conditions may be updated, and the revised version will be published on the website.